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T-Mobile continues to advance in the market with the new Connected Workplace service.
Launched yesterday, Connected Workplace is a new controlled service for medium-sized businesses with multiple locations. The carrier partnered with Cisco to combine T-Mobile’s 5G network and control it with Cisco’s Meraki cloud-controlled device and network platform.
For medium-sized companies, building out networking infrastructure across multiple locations can be complex. It often involves cobbling together hardware, software and Internet service from various vendors with separate contracts and management systems. The goal is to make it easier for businesses to implement complete and secure connectivity across branches and retail stores. Connected Workplace consolidates this into a single solution with unified pricing and support.
“Connected Workplace combines all the must-have parts of a complete connectivity stack into a single service for businesses, so they don’t want to purchase them from other vendors,” a T-Mobile spokesperson told SDxCentral.
The connection starts with T-Mobile Unlimited 5G Business Internet, which is combined with T-Mobile’s controlled service.
5G Business Internet is a fixed and wireless technology. Business Internet provides the basic FWA connectivity for the broader Connected Workplace solution. Organizations have to turn to T-Mobile’s 5G network, adding its 5G Ultra Capability that includes 2. 5GHz mid-band 5G spectrum. T- Mobile has been showcasing the strength of its mid-range 5G features since at least 2022 with extensive policy across the United States.
With the connectivity in place, the Cisco Meraki cloud managed ecosystem of devices that can include smart cameras, IoT sensors, gateways, access points and switches can all be deployed. Cloud-Based Security will be provided through Meraki’s firewall offering. Another core part of the service’s promise is the Cisco Meraki cloud-management and dashboard access capabilities.
In addition to bundling 5G and Meraki hardware and software, T-Mobile will provide installation, configuration and managed services to minimize the burden on in-house IT teams.
This includes on-site appliance design and installation, 24/7 proactive monitoring and functionality optimization, unlimited configuration changes, and guaranteed 24/7 support. T-Mobile will also manage software license renewals and gateway access point upgrades every 3 years.
This isn’t the first time that Cisco Meraki gear has been pulled into a T-Mobile offering.
In general, T-Mobile is also increasingly reliant on Cisco hardware. In January 2023, T-Mobile followed a number one cloud-native 5G gateway platform powered by Cisco. Then, in March 2023, the two corporations announced an initial offering that included T-Mobile Business Internet and Cisco Meraki 5G Gateway. Cisco’s device was Meraki’s first 5G cellular gateway for FWA.
The initial T-Mobile Cisco Meraki offering is now being extended with the Connected Workplace service that is sold, managed, supported and billed by T-Mobile. The basic idea is to make it as easy as possible for mid-sized organizations to benefit from the network connectivity of FWA with full security and management visibility.
“You can expect us to bring additional device options and managed services into the fold and we’ll have more to share about that in the coming months,” the T-Mobile spokesperson said.
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