Creators say YouTube’s new grocery shopping features don’t help them make money as they prepare for the holiday sales season.

YouTube’s creators expect the site’s new commercial team to generate a wave of new profits with the grocery shopping season in full swing, but say the effects have been disappointing so far.

This summer, YouTube announced a slew of grocery purchases, added a feature that places an author from its Shopify store on a virtual shelf below videos, and added the ability to tag and list products in a live stream. But some authors and media executives say they’ve noticed poor returns from those products so far, showing how much of YouTube’s strength remains in advertising, and not much else.

For YouTube, there’s a lot at stake to do commercial work on the site. It’s up against the direct festival of TikTok, which introduced its own grocery shopping feature this summer. Other apps like Instagram and Snap have managed to test the commercial features with mediocre success.

Still, the festival has forced YouTube to adopt a more competitive technique in creating commercial features for creators. While creators were initially excited about users incorporating grocery shopping into their videos, they say it hasn’t had life.

A media executive, who asked to remain anonymous to keep his company’s appointments with YouTube, said his company runs a live shopping segment on its own streaming site and on YouTube, the new Shopify tool YouTube launched this summer. Even with the same content on either site, the executive said the company saw “next to nothing” of YouTube’s sales. Almost all of his sales came from his own shopping site.

For consumers, “it looks good, it doesn’t look great,” the executive said of Shopify’s virtual shelf displaying products below a YouTube video. “It feels like an afterthought from the beginning. “

“YouTube teams don’t get much on top of what we’re already doing,” said another media executive who oversees channels with millions of subscribers and asked to remain anonymous about the company’s dating with YouTube. The company largely generates its products from sales. through their own sites.

A YouTube representative noted that the company is still in the early stages of its efforts, but defended the effects so far, pointing to channels like Larray, which have sold products like necklaces and sweatshirts that abandoned a livestream.

“We are actively working on the creation of our purchasing products. We’re also seeing encouraging effects from creators, it’s still early days,” the representative said in an email.

The war that app authors prefer can be reduced to the one that gives them the most money. TikTok represents the ultimate direct risk for YouTube as it risks reducing its funnel of new authors. Like YouTube, TikTok has struggled to get its most extensive advertising and monetization. products to boost author sales and revenue.

Creators have yet to express panic over YouTube’s slow advertising efforts. Some already have physically powerful businesses that operate their own sites and sell through retail outlets like Target and Walmart.

“In theory, with any new product aimed at authors, YouTube’s installed base deserves to give them an edge,” said Sean Atkins, president of author expansion company Jellysmack. It evolved among U. S. consumers as it has in China, he added.

However, in the coming months, creators expect YouTube to tweak advertising products to make them look more appealing to viewers. One executive advised the company to upload items like GIFs or small videos near Shopify’s virtual shelf to make it more visible.

The question for creators and YouTube is how much effort both sides will put into making the trade work. Certainly, small creators want to diversify their revenue source resources and rely less on advertising.

Until YouTube can find out the money is there, they remain suspicious.

“This has proven to make no sense from a profit perspective, and we have limited resources that we want to apply elsewhere,” a media executive said of YouTube’s buyout initiative. “The audience didn’t click. “

Do you work on YouTube or Google? Contact journalist Tom Dotan via email at tdotan@insider. com or Twitter DM at @cityofthetown.

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