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Alert1 Medical Alert Systems (Alert1) is a provider of medical alert formulas that provides one home device (fixed or wireless) and two mobile devices on the go. Each formula is supplied to a 24/7/365 emergency assistance touch center.
Founded in 1988, Alert1 was founded in Williamsport, Pensilvania. La company is the result of Paul Graafsma’s generation of building to help seniors like his grandmother who lived alone.
Alert1 provides device features and services for home and on-the-go protection. The devices come in various portable forms, such as a pendant, belt clip, or wristwatch. All portable devices are waterproof and pacemaker compatible, according to the company.
According to Alert1, all Alert1 devices activate an urgent alarm button in the event of a fall, medical or emergency. The device then connects the user to the Alert1 command center, where operators are trained to handle medical, security and emergency situations.
Systems provide two-way communication between the user and the Alert1 call operator. For household appliances, communication is done through the base unit. For cellular devices, communication is done from the device itself, which is supplied with a microphone and speaker.
“Once a member sends an alert, our emergency response team stays in line with them until assistance arrives,” says a salesperson from Alert1 Medical Alert Systems. “Our systems will [also] offer optional drop trip onion technology, which is a built-in sensor that can automatically trip in falls. “If you trip over a fall and the user is unable to press the panic button or speak to an operator, Alert1 will activate its no-react protocol and tap emergency to determine the prestige of the fall. ‘user.
Mobile devices are GPS-enabled and use Verizon or AT cellular networks
Each time the formula sends a weak battery signal to Alert1, the company will upgrade the base station’s battery or send the user a new alarm button at no additional cost.
Alert1 offers several device features and service packages. There is a fee per month, as well as a prepaid option, which consists of paying 10 months in advance. According to Alert1, there are no long-term contracts and prorated refunds must be obtained for prepaid functions. There are also no cancellations. fees, members are guilty of the charge of returning the equipment.
Alert1 also provides optional accessories and home policy assistance packages at an additional cost. Accessories can come with a wall-mounted emergency button ($39. 95), emergency safe ($39. 95), surge policy ($19. 95), protective case ($9. 95) and belt adapters ($9. 95). Additional installations come with the Advantage plan ($8. 33 per month), which offers loose replacement, repairs and policy for damage or destruction of devices, and a monitored smoke alarm ($10 per month) that notifies the Alert1 medium command if smoke is detected in the home.
If a user currently at the user’s home is eligible for Alert1 tracking services, they are eligible for a discount, depending on the device and service features selected. Users tap Alert1 directly, as discounts may vary depending on the device and service plan selected.
To get a product rollback, users will need to be in their 30-day trial period and use the Alert1 device to make a successful verification call to the command center before returning the device to its original condition. Any prepaid shipping, warranty or activation fees are non-refundable, according to the company. Customers who have chosen to prepay for tracking facilities will want to return to the Alert1 formula under smart conditions before a prorated refund can be issued.
“Health alert corporations rent or sell their devices,” says Kathleen Cameron, senior director of the Center for Healthy Aging at the National Council on Aging. “If you rent the device, the charge will be included in your monthly payment and you will have to return the device at the end of your subscription. If you purchase the device, you will pay a down payment on the device. He also notes that high-tech devices, such as a smartwatch, charge more, encouraging seniors to be informed about hidden payments. .
“It is critical that the older user and their caregivers, in some cases, identify their expressed wishes, their budget and their technological capacity when opting for a product,” adds Cameron. the desires and products that best satisfy one’s desires. “It also notes that the type of connection, diversity of the device, and battery life needs depend on whether the person opts for a device. “Older adults deserve to think about how they’re at home and how they like to get out of the house,” he says.
When it comes to generation, Cameron mentions that medical alert systems have evolved particularly in recent years, with some incorporating technologies such as home security systems, smartphones, caregiver app connections, GPS tracking and medication monitoring services. She acknowledges that while those systems raise privacy concerns, as the generation becomes easier to use, it will lead to greater coverage for older adults, especially those living with and at risk for fall-related injuries.
Many reviewers in the percentage of the Consumer Affairs online page had difficulty when they tried to unsubscribe from Alert1, either for themselves or for a member of the family circle. Advance payment of the service, lack of corporate communication and unclear policies. One user wrote: “My elderly mother paid $25 per month for 11 months without anyone informing her that the old device that stopped working had to be returned or that there would be a fee on her credit card every month. They said a letter sent once. This is unacceptable when most of your clients are elderly. And with constant income. He hasn’t even noticed the accusation.
Meanwhile, other Consumer Affairs reviewers point out that users will be charged $15 if Alert1 sends them a prepaid envelope to return the equipment.
One satisfied visitor wrote, “My panic button worked exactly as expected,” adding that he was grateful for the quick reaction time. Another user, whose mother uses Alert1, shared that the alert button provides security by alerting emergency contacts every time. The user presses the alert button.
(Note: The main points and prices of the product are accurate at the time of publication and are subject to change. )
Users can purchase Alert1 systems and gadgets, with the exception of the On-the-Go wristwatch. Initial device charge of $179. Alert1 also has a one-time product activation payment of $19. 95 for home and portable devices purchased under a monthly service plan. These fees do not apply if users opt for the prepaid service plan.
If you want a medical alert system, Alert1 offers a variety of features to explore. First, the most suitable device option, service plan, and payment plan based on your lifestyle, fitness needs, and budget. The company also has a 30-day plan. trial period, for which express terms, conditions, and fees may apply, depending on whether you choose a monthly or prepaid service plan.
Alert1 devices are designed for standalone installation. The devices are pre-programmed and allow users to boot by simply taking the device out of the box and plugging it in. Alert1 also provides video tutorials for installation assistance and phone support.
All Alert1 devices work by pressing the alarm button in the event of a fall, medical problem or emergency. The alarm button connects the user to Alert’s 24/7 command center1, where operators are trained to handle medical, security and emergency situations, according to the company. If a fall is detected and the user is unable to press the alarm button or speak to an operator, Alert1 activates its non-response protocol and contacts the emergency services.
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