The Western Australian Arts and Culture Trust (WA ACT) has revealed that some of its visitors’ knowledge may have been exposed through a security incident involving its email service provider WordFly.
Wa ACT operates arts and entertainment venues in Western Australia, and adds Her Majesty’s Theatre, Subiaco Arts Centre, Western Australian State Theatre Centre and Albany Entertainment Centre.
In a statement sent to customers, the company said it reported through WordFly that it was a cybersecurity incident.
“It has struck us that your email address and other non-sensitive data you have shared with our organization could have been exposed to a cybersecurity incident affecting a vendor with whom we contracted the communication software we used,” he said.
“The knowledge affected by this incident does not come with sensitive non-public data, such as credit card numbers or government identity numbers. At this time, we do not know whether the knowledge is being publicly disclosed or misused. We alert you to an abundance of transparency and because your privacy is for us.
WordFly is a provider of virtual marketing and email for arts, entertainment, cultural and sports organizations. The company revealed it has been offline since July 10 and last week said on its online page that it was approaching the final stages of restoring its parent.
A WA ACT spokesperson told CRN that customers’ email addresses, names and some cell phone numbers were stored in WordFly.
“WordFly has reported for the time being that it is aware that knowledge is being publicly distributed and/or misused,” the spokesperson said.
“Customer credits and payment card information, login credentials, and passwords are stored in WordFly. “
WA ACT is the lead member of a consortium of Perth cultural and arts agencies, all of which use WordFly and were affected by the incident.
“While you may not have purchased a payment slip directly from the ACT, the consortium acknowledges that you could be a visitor to the organizations,” the report states.
“The consortium agreed that ACT would work with all consumers to reduce the number of messages they can receive. “