In this virtual age, there are many opportunities to use generation and knowledge for stakeholder engagement. From video calling to social media platforms, mobile apps, organization chats, and knowledge portals, connecting with a giant organization of other people has never been easier. By 2021, 88% of Canadians used cellular internet. Globally, only about 66% of the population owns a cell phone and 60% are active Internet users.
Here are five of the most productive tactics for using generation and knowledge in your social license to operate.
1 | Share more with more people.
Companies can use virtual platforms to provide updates on mine site activity, assembly summaries, as well as on the company’s complaint and complaint mechanisms. limbs
At the commercial level, top corporations now use knowledge portals for annual sustainability percentages and ESG data. These portals are being expanded to include more existing knowledge similar to mining impacts, network concerns, and company social performance. We may also use video and virtual truth (VR) equipment for percentages of visual representations of mining plans or ongoing mining activity. Videos are also a way to summarize confusing data or show the significance of incidents.
The main advantages of communications for local stakeholders is that they can be reused for other stakeholder teams, such as investors and governments, to highlight their communication and engagement technique.
2 | Find out who to interact with.
Social media also provides the opportunity to gather more information about the other people you have interaction with. Desktop studios via LinkedIn, Facebook, and netpaintings websites can give you a smart idea of who you work with, their background, and how to attach on a more private level. Regularly listening to local actors on social media can provide useful information about the issues and opportunities presented to them.
3 | Get feedback from a broader set of people.
In-person discussions and events are very important and provide a certain kind of information about the dynamics and interests of the network that you can’t get from generation. But social media and generation can balance the force dynamics that unfold at in-person events and allow us to succeed in a much broader organization of other people. This is especially true when it comes to connecting with women, children, or other racialized people. This can give them the opportunity to express their opinion and be especially helpful if their opinion differs from that of the network leaders. You can use the same old social media platforms like Twitter, Facebook, and Instagram to create surveys or quizzes that other people can answer.
Work with netpaintings representatives to make sure your virtual machines are right for your group. In some areas, communities are very comfortable with What’sAp teams or online surveys and polls. basic phones, with a limited web connection, and use the right terminology and language. Ulula is a great example of an organization working with corporations and networking teams to design and deploy applications so communities can provide feedback on how to impact. assessments, grievance mechanisms and adequacy and protection audits.
4 | Learn about yourself.
Social media and knowledge can give a company an accurate view of its stakeholder relationships and the effectiveness of its social performance. a wide diversity of activities, in addition to mining. Some communities affected by mining in Canada have closed Facebook groups, but many also use Twitter, Facebook and Instagram to express their reviews. With those tools, you can get a concept if you share the right information, if it resonates, and what general reviews or questions network members have.
Companies can also use their own knowledge to determine if they are meeting their commitments and expectations for social functionality. Regular monitoring and reporting on aspects such as local procurement and supply, water, and network development systems can help track how well you’re achieving your goals. Similarly, tracking and reporting complaints, attending networking assemblies, social incidents will tell you a lot about the effectiveness of your interaction with communities. For example, a reduction in the number of claims could mean that fewer people know about or use its grievance mechanism. Increasing participation in network assemblies would possibly mean that more people are interested in learning more about mining and that other people feel comfortable and confident in interacting with the company.
5 | Work with partners.
NGOs also use generation and knowledge to engage with communities and listen on pressing issues. For the past six years, UNICEF has used RapidPro and UReport as a real-time tool to collect credible and up-to-date data from other young people. The teams integrate with popular channels that aggregate Facebook Messenger, Telegram, WhatsApp, and Viber to help them succeed on other people in 36 countries. UNCIEF then works with governments and the private sector to interpret large data sets and percentage effects that can lead to action. it’s a great example of an access point for businesses and NGOs to work together, build relationships, and share the resources needed to get smart outcomes for communities and identify a strong social license to operate. CMJ
CAROLYN BURNS is the Executive Director of the Devonshire Initiative. The Devonshire Initiative is a multi-stakeholder forum focused on progression outcomes in the mining context. You can learn more about ID at www. devonshireintiative. org.
Canadian Mining Journal provides data on new Canadian trends in mining and exploration, technologies, mining operations, business developments and industry events.