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Many foreign organizations have responded correctly to the pandemic with a renewal in the protection and well-being of their employees.
But some of these new welfare outbreaks, which have minimal relation to the dangers that the fatal Covid-19 virus can pose on travel, would possibly end up placing a permanent home in company policy. Because, in the same way, the pandemic has accelerated the adoption of virtual technology, among other things, it highlights the importance of caring for the ler.
While many paintings were already being made about intellectual well-being and fitness in particular, through corporations before Covid, as he returns slowly, they return to the radar as they paint on policies that will adapt to the era of coronavirus and beyond.
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“Covid-19 has replaced the verbal exchange on aptitude and protection, putting it first for all travelers,” according to the SAP Concur reservations and expenses platform. His recent 2020 Business Travel Survey found that it is vitally important for business travelers to ensure non-public fitness and protection when traveling, with 65% considering them in their 3 most sensible considerations.
For the survey, which surveyed 4850 entrepreneurs in 23 global markets and 800 managers in 8 global markets, they also revealed that they expressed more positive feelings about the prospect of returning to the road than negative ones, although 97% expect adjustments to standards. . Matrix that reflects a renewed interest in protection and well-being.
“With those adjustments in place, 45% of travelers now say it’s the most stressful travel phase, 50% more than last year,” SAP Concur added.
So what are Travel Managers radars now?
Before Covid, few workers would have found this term in their policy, without being accustomed to the smaller main points of HEPA filters, nucleic acid testing and Hilton’s new partnership with the Lysol cleaning logo.
Today, of course, all hotels, airlines and airports speak, to reassure consumers and passengers.
“We’ve made a lot of paintings over the back of the year, like many buyers, on welfare, but it’s aimed at physical well-being, jet lag, fatigue, hotels have access to a gym,” Linley said. Munro, global analyst at Oil Spill Response.
“We’ve started to learn more about the well-being of intellectual health, but now with Covid, the well-being of biosecurity too, because it affects all other wellness spaces in itself,” he added, as he spoke with WIN Global Travel Network and Hickory Global Partners’ The ITMC Virtual Event last week.
“But it can’t just be a complement to politics. For us, it was vital to communicate to our corporate control how we can integrate it from the beginning to become the culture.”
In other words, corporations want to integrate their booking systems into many new hygiene protocols, which is no small thing when they are constantly updated. It’s a lot of work, and one where agencies also have a role to play.
It is not enough for a traveler not to be booked in an intermediate seat.
“Customers need more control and predictability over the end-to-end business experience, allowing them to better manage an essential product and assure their workers that their fitness and well-being are valued beyond cost,” said Manuel Brachet, vice president of business, multinational and global at Egencia. “Travellers need access to essential information, such as the hotel’s hygiene and fitness measures, directly on the e-book route in order to book with confidence.”
In addition to agencies, medical and security facility corporations are also expanding.
International SOS, for example, provides Singapore Energy Drilling Management with its new ICC AOKpass, an application that retailes the result of an individual’s Covid-19 verification. This helped its workers to Thailand, which has strict access needs for Covid-19.
This is not a simple task, however, by being able to provide dynamic updates to the traveler on their journey, you will be able to eliminate some of the tension and anxieties you may feel, as you will have to stick to various protocols.
“All this data is in other cubes,” said Cindy Heston, director and occasionally at insurance company Anthem. “It’s wonderful from the buyer’s point of view, because it actually has detailed data about each supplier, however, there are many other brands, and all brands adhere to other protocols and solutions.”
Speaking at the ITMC virtual event, he added that Anthem was discussing how to universally gather all this data, a committed business data formula, and the overlay of knowledge with its booking tools.
“What are the regulations in this market, with regard to masks, restaurants, temperature controls? They replace every day and every day, every minute and every minute, so how do they collect that data accurately? She continued.” I don’t have the solution. Agencies help us collect this data. It’s a wonderful learning experience. When you take a look at the duty of care, the coverage of your travelers, that’s one of the heaviest things we’ll deal with. As far as partners are concerned, we have discovered appropriate solutions. »»
In the future, suppliers and agencies can expect corporations to place more emphasis on the generation and knowledge that can be transferred to help inform the traveler at each of the travel levels.
In addition to corporations that turn to agencies for help with data, a trend towards greater flexibility is emerging. In today’s environment, we are aware of the dangers and employers cannot, of course, force a worker to travel. However, some corporations have cultures that penalize those unwilling to travel, especially in high-pressure sales positions.
Covid has now forced corporations to be more prepared to be more informed about the individual’s stage and history before a business trip. And now, an intellectual aptitude expert thinks that Covid finally opens the door to more of those conversations, where you can question the number of trips, especially if virtual meetings are held.
“You should be aware that not everyone will feel the same when you go on a trip,” said Matthew Holman, owner of Simpila Healthy Solutions and co-founder of the Business Travel Wellbeing Community. “How do you handle those other people who no longer need to travel? We will have to be able to teach each traveler about the opportunities that exist. Which levers or pulleys would make them more comfortable for the trip?
“We want this front interface that allows the traveler to say, in fact, I do not wish to spend the night. I’d rather take a day back. But that’s probably not what politics says. How do you interact in this conversation? “
At Power Corporate RWE Generation UK, those processes have already begun.
“I’ve spoken to 12 of our top ordinary travelers, who manage groups of technicians and have to move to various sites,” said Holly Bemrose, head of travel, corporate energy company RWE Generation UK, at Skift. “We asked them how they would think they would travel after Covid, in a world where a vaccine was developed. They said they’d like to travel a lot less, maybe 60% less. Before, they themselves hoped that any assembly would take a face-to-face position. Now they’ve learned it’s useless. So, instead of one night, they would do two nights to do more, and then they could travel less often.”
Skift also understands that for companies where it has not been reduced, such as the force sector where power plants still want to be maintained, managers have created “contextual policies” to tell and reassure the staff who have planned every detail. of the trip
These are implemented for individual projects, where painters paint in safe places for certain periods of time, with compromised Internet sites or intranet pages filled with protection commands and question and answer data about this region.
This is another example of innovation in travel control, and while they may be noticed as transitional responses or alternative solutions for critical travel, they deserve to have long-term implications as corporations reconsider travel to Covid and beyond.
As SAP Concur concludes in its study: “Knowledge recommends that it will continue to play an irreplaceable role in critical corporate assembly demands. However, the suitability and protection of the lers, and a new era of preparation and policies, will be at the heart of considerations as the adventure resumes… The new expectations of non-public and network protection and adequacy will mean a new era of decisions, processes and innovations in the industry”.
From contextual policies to biosecurity well-being: trade control takes on new complexities https://t.co/zmp0y9R3pW
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